Terms of Service

OVERVIEW

This site is operated by the trademark holder of Dimova. Throughout the site, the terms “we,” “us,” and “our” refer to Dimova. Dimova offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools that are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and Services to you.

Email: support@dimovashop.com


SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature.

A breach or violation of any of the Terms will result in an immediate termination of your Services. By placing an order on this website, you acknowledge and agree to the terms outlined in the Terms of Service, Refund Policy, Privacy Policy, and Shipping Policy. You confirm that you have read and understood these terms before completing your purchase.


SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission from us.

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.


SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, complete, or timely sources of information.

This site may contain certain historical information. Historical information is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site.

You agree that it is your responsibility to monitor changes to our site.


SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuance of the Service.


SECTION 5 – PRODUCTS OR SERVICES

Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities and are subject to return or exchange only according to our Refund Policy.

We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at any time without notice. We also reserve the right to discontinue any product at any time.

We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing and/or shipping address.

If we make a change to or cancel an order, we may attempt to notify you via email and/or billing address or phone number provided at the time the order was made.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information so we can complete your transactions and contact you as needed.


SECTION 7 – OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control or input.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind.

Any use of optional tools offered through the site is entirely at your own risk and discretion. We may also offer new Services or features through the website in the future. Such features shall also be subject to these Terms of Service.


SECTION 8 – THIRD-PARTY LINKS

Certain content, products, and Services may include materials from third parties.

Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy. We do not warrant and will not have any liability for any third-party materials, websites, or Services.

Please review third-party policies and make sure you understand them before engaging in any transactions.


SECTION 9 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

By submitting comments, suggestions, proposals, or other content to us (whether requested or not), you agree that we may use them without restriction.

You agree your submissions will not violate any third-party rights or contain unlawful or harmful material.

We have no obligation to monitor, edit, or remove content but reserve the right to do so at our sole discretion.


SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.


SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information that contains typographical errors or inaccuracies. We reserve the right to correct any such errors and to update information or cancel orders if needed.

We are not obligated to update, amend, or clarify information in the Service or on any related website.


SECTION 12 – PROHIBITED USES

You are prohibited from using the site or its content for any unlawful or abusive purpose, including but not limited to spamming, phishing, scraping, or violating intellectual property laws.

We reserve the right to terminate your use of the Service for violating any prohibited uses.


SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted or error-free Service. You agree that your use of the Service is at your own risk.

Products and Services are provided "as is" and "as available" without warranties of any kind.

In no case shall Dimova or its representatives be liable for any damages arising from your use of the Service or products.


SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Dimova, its affiliates, partners, employees, and suppliers from any claim arising from your breach of these Terms or violation of any law or third-party rights.


SECTION 15 – SEVERABILITY

If any provision of these Terms is held to be unlawful or unenforceable, that provision shall be deemed severed without affecting the validity of the remaining terms.


SECTION 16 – TERMINATION

These Terms remain effective unless terminated by either party. We may terminate your access if you fail to comply with any provision.


SECTION 17 – ENTIRE AGREEMENT

These Terms of Service constitute the entire agreement between you and Dimova and govern your use of the Service.


SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of Hong-Kong. All disputes shall be resolved through binding individual arbitration. You waive the right to class-action lawsuits.


SECTION 19 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. Continued use of the site after changes are posted constitutes acceptance.


SECTION 20 – SMS MARKETING

By consenting to Dimova's SMS marketing at checkout or via subscription, you agree to receive recurring texts, including order updates and promotions. Message frequency varies. You can opt out anytime by replying STOP.

Message and data rates may apply. For help, reply HELP or contact us at support@dimovashop.com.


SECTION 21 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:
support@dimovashop.com